Privacy Policy

Natfey Tours and Travels is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services.

1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, passport details, and payment information.

1.2 Non-Personal Information: We may collect non-personal information such as browser type, operating system, and website usage data to improve our services and enhance your experience.

2. How We Use Your Information
2.1 Service Provision: We use your personal information to process bookings, provide customer support, and deliver our services.

2.2 Communication: We may use your contact information to send you updates, promotional offers, and important notifications related to your bookings.

2.3 Improvement of Services: Non-personal information is used to analyze trends, administer the website, and improve our services.

3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as accommodation providers, transportation companies, and payment processors. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security
4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

5. Your Rights
5.1 Access and Correction: You have the right to access and correct your personal information held by us. You may request to update or correct your information by contacting us.

5.2 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.

6. Cookies and Tracking Technologies
6.1 Cookies: Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements.

6.2 Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Natfey Tours and Travels
Email: info@natfeytours.com
Phone: +256 782 511549
Address: Prime Tower Building, Level 2, Room 4, Nakulabye Kampala, Uganda